Interpreting services can be arranged if English is not your first language. Professional interpreters are available to interpret over the telephone by calling the Helpdesk on (08) 6152 2222.
All professional interpreters are trained in accordance with their Code of Ethics which ensures that they are impartial and maintain confidentiality at all times.
In some instances it is not appropriate for family members to interpret, particularly if complex medical information is to be explained or where consent is to be obtained. In these cases staff may request the use of an interpreter even if you have brought a family member along with you to translate.